Our platform is designed to make ordering simple and easy for your customers, so you get as many orders as possible.
Start Today with “Coming Soon” Mode!
We let you hit the ground running.
Your menu starts out in “Coming Soon” mode, where you collect email addresses for interested customers.
When you launch your online ordering, you’ll have a list of customers ready to go — just send them an email from our built-in marketing system, and you’ll have orders coming right in.
Add it today and start collecting emails!
We turn your web traffic into loyal customers, and make sure that when someone finds you, they can conveniently order, no matter what device they’re using.
Our seamless web widgets add ordering right to your web site. You can also simply link to your responsive menu page for an easy setup that works well across all devices.
Allow customers to order directly from your Facebook page. Turn fans and likes into customers!
Engage customers and take orders directly on their mobile devices via your beautiful, custom-branded mobile app.
Once you build a substantial base of mobile users, Push Notifications can be used to further boost sales.
Accept Credit Card Payments
Let customers easily pay with a card and save it on file to speed future ordering. Next time they want to order, it’s just a few clicks away.
As a bonus, your staff saves time and you reduce the risk of no-shows.
Customers can select a future date and time for their order, to make ordering extra convenient.
Your reporting dashboard gives you historical reports and actionable information for improving your menu and service.
View trends, top items, and lists of your best and newest customers.
Gain insight into your sales funnel, as customers go through the ordering process.
- Menu viewed
- Items added to the order
- Checkout started
- Order submitted
We show you each step of the way, so you can figure out where changes can be made to optimize your sales.
Engage Your Customers
We make it simple to keep in touch with your customers and keep them coming back for more.
Offer tasty discounts to promote special offers, reward loyal customers, and apologize for negative experiences.
Feedback surveys let your customers tell you when they had a good or bad experience, but the conversation doesn’t end there.
Get all the information you need to fix problems sent to your mobile phone, and respond to the customer with one tap!
Our integrated email marketing lets you easily connect with your customer base. As customers order, they can be automatically added to your email list.
One email can generate thousands in sales, and regular communication encourages customer loyalty.
Want to use a more advanced email marketing provider? We integrate with other systems as well!
Send targeted emails to your customers to improve retention and loyalty. Some examples:
- Retention: If a customer hasn’t ordered for 30 days, send them a special deal to keep them coming back
- New Customers: If it’s a customer’s first order, send them a Thank You note and ask how their experience was
- Rewards: When a customer spends over $1,000 (across all their orders), send them a coupon for being such a great customer
With your own mobile app, you can send push notifications to your mobile customers with special deals to drive even more orders.
Get More Orders, Bigger Tickets, and Happier Customers
We’ve designed features specifically to increase ticket size and promote repeat sales.
Fries and a coke with your burger — The best way to boost ticket size is to suggest relevant pairings as your customer orders.
Our system learns your customers’ preferences and automatically tunes itself over time to suggest the most successful items.
Social / Viral Sharing Reward Campaigns
Provide incentives for viral sharing on social media, such as Facebook and Twitter.
Your customers share a special deal / promotion with their friends via a personal link that we generate for each of your customers.
When their friends order, the original referring customer then receives a special coupon for their next order.
The more your customers share, the more orders you receive!
Use rich images to entice sales and spruce up your menu. It’s easy to upload your pictures and make your menu look great.
Easy Repeat Ordering
Let’s face it — sometimes “the usual” is all we want. We make it easy for customers to get their “usual” with just a few clicks, and by saving a card on file, they can skip entering payment info as well!
Customizable? You Bet.
We’ve got a host of flexible configuration options so you can make our system work the way you do.
When an order comes in, we’ll make sure you’re notified. The following notification options are available, and they can be combined:
- Automatic Print (including receipt printers)
- POS Integration
- Phone Call
- SMS / Text Message
Set custom delivery zones, fees, and time estimates, so you can make delivery work perfectly for your business.
Item Options / Modifiers
Create sets of options, so customers can select exactly what they want. Our options system is extremely flexible and can support many pricing scenarios, including half/half pizza toppings.
Options can also be used to upsell customers to further increase ticket size!
Customizable fields let you collect the information you want from customers. Want to ask a certain question at checkout? We’ve got you covered.
A few examples we’ve seen:
- Suite Number
- Room Number
- House Account Number or Name
- Pick-up Location
Custom Taxes / Fees
Define custom taxes or fees needed for compliance with local laws, such as bag fees. You can also set convenience charges or built-in gratuities.
Use custom styles to tailor the look and feel of your menu to fit your brand. This can be a little technical, but for a web developer, it provides a lot of flexibility and control.
Integrated with Other Systems
We provide integrations to third-party platforms so you can leverage other services, instead of being locked into our set of available services. Integrations include
- POS Systems
- Email Marketing
POS Integrations to Streamline Operations
Our POS integrations make online orders flow seamlessly into your Point of Sale System. Save time and money today with POS-integrated online ordering.
Secure & Stable
Engineered for Stability and Performance
Our customers trust us to process millions of dollars in sales. We use the Amazon and Microsoft Azure cloud platforms to provide best-in-class performance, security, and scalability.
Secure and PCI Compliant
We don’t cut any corners when it comes to data security.
Bank-grade 256-bit SSL security protects your customers’ information at checkout, and the payment system we use is Level 1 PCI compliant, the highest level available.
We work with your credit card processor to minimize fraud and chargebacks, using AVS and CVV validation to verify the cardholder’s information.
Want to further reduce chargebacks? Add LevelUp for chargeback-free processing!
Plans & Pricing
Simple pricing with plans to fit your business
Is there a contract? Can I cancel?
On our monthly or per-order plans, you aren’t locked into any long-term commitment. You can cancel or change your plan at any time.
Annual plans are paid upfront and require a year-long commitment.
Do you take a percentage of my sales?
No, we don’t take a percentage of your sales. We offer unlimited sales with zero commissions!
Do you enter my menu for me?
Yes, we’ll enter your menu as part of onboarding. Our team will also help you learn the system, so you can easily make future updates.
How long does it take to get set up?
We plan for most customers to be up and running within a couple of weeks. This time varies depending on your requirements, though.
What’s included in the 30 days of onboarding services?
Our team will work with you to configure the system and train you on its use. We’ll also provide menu entry and installation of any necessary on-premise software, like a receipt printer connection.
What does External Payments mean?
You can always take credit card payments via our system, at the rates published. If you want to use a third-party processor/gateway to take payments, such as:
- First Data
- Mercury / Vantiv
- USA ePay
How does POS integration work?
POS integrations send orders directly into your POS system, so employees don’t have to hand-enter them. For most integrations, tickets can automatically print to the kitchen, just like a normal order.
What POS systems are supported?
We currently support the following POS systems:
- Breadcrumb (Upserve)
- MICROS 3700
- NCR Silver
Who designs the mobile app? Can I supply a custom design?
Our easy-to-use builder provides you with a point and click interface to customize your app. If you want to provide a custom design or specifications, we can accommodate them for Enterprise customers.